Pool WAI Water Park
FAQs

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Tickets are not sold at the ticket windows this year.
Tickets are available in advance for a specific date in limited quantities through the “Yomilan CLUB official online”. Please keep in mind that all discounts, including those with cards, membership cards, and subsidized tickets, cannot be applied to pool admission, one-day passes with pool admission, night pool admission, or reserved seats.

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Tickets for 7/1 (Fri.) through 7/25 (Mon.) went on sale at noon on June 25 (Sat.).
Tickets for 7/26 (Tue.) and later will be available one month in advance at noon.

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Pool admission tickets and One-Day Passes with pool admission can be canceled until 7:59 a.m. on the reserved day.
Night Pool tickets can be canceled until 3:59 p.m. on the reserved day. Pool reserved seats can be canceled until 11:59 p.m. on the day before the reserved date.

The cancellation procedure on the "Yomilan CLUB Official Online" is as follows.
(1) Click the "Yomilan CLUB" logo at the top of the page to access My Page.
(2) Click the "Menu" button at the top of My Page.
(3) Select "Ticket Purchase History."
(4) Click the "Cancel Order" button for the ticket you want to cancel.
(5) "Are you sure you want to cancel this order?" → Click "OK."

* Customers who plan to pay at convenience stores at the end of the following month (Kondo-Barai by GMO / Condo Pay byGMO), should pay by the due date after using the facility (no refund after payment at a convenience store).
- If you do not intend to use the facility, please cancel your ticket through Yomilan Club My Page.
- If you do not cancel the ticket, GMO Payment Gateway Inc. billing cannot be canceled. Cancellations are only possible on a per-payment basis (partial cancellations are not permitted).

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No, the reserved date can not be changed. Please cancel your ticket and purchase a new one.

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You can pay with a credit card, or use Kondo-Barai by GMO and pay at a convenience store at the end of the following month.
We accept VISA, Mastercard, JCB, DC, and American Express.
Kondo-Barai by GMO is a deferred payment service operated by GMO Payment Gateway Inc. that does not require membership or advance payment.
Payment in full for one month is made in a convenience store by the end of the month following the purchase (maximum monthly amount of 15,000 yen).
GMO Payment Gateway, Inc. will screen you each time you use this service.

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Yes, but only if you only use the night pool. (Ticket sales, cancellation policies, and other details are the same as for pool admission tickets and One-Day Passes with pool admission.)
Guests who use the pool during the day can continue to enjoy the night pool at no additional cost.

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No changes are permitted. And refunds are not available at the ticket windows.
Please purchase a pool admission ticket or a One-Day Pass with pool admission through "Yomilan CLUB Official Online."

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Tattoos are not permitted in Pool WAI. Anyone with tattoos will be refused entry. Furthermore, those who are refused entry or ejected from the park will not be refunded or compensated.

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We’re very sorry, but sunshades and tents that exceed a height of 130cm or that do not collapse into a circular stored state are not allowed in. Furthermore, we reserve the right to not allow in sunshades and tents that are prefabricated or framed regardless of size. Chairs and tables are also subject to size limitations. Please refer to the "prohibited items".

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These items can be brought in, but taking photos or recording video while swimming is prohibited outside of night pool hours.
However, photos and videos can be taken or recorded at the side of the wave pool or at Anpanman pool.
Furthermore, we reserve the right to stop photos or videos that may bother or inconvenience other guests.

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We highly recommend keeping your valuables with you at all times. (Please be alert in case someone attempts to walk away with your belongings.) In addition, certain stores accept electronic payments and credit cards.

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Stores in the pool area do accept electronic payments. Prepaid transportation cards (Suica, PASMO, etc.), nanaco, Rakuten edy, WAON, iD, QUICPay, PayPay, and Alipay are all accepted. (Excludes certain stores)

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Smoking is prohibited along the poolside. The pool is contains a designated smoking area. Please refrain from smoking, including with e-cigarettes and other heated tobacco products, outside of these designated area.

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You may wear regular clothes if staying at the poolside. However, you cannot enter the pool to swim with regular clothes on. You can go up to the edge of the pool, but not enter.

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The lockers within the facility are deposit-type lockers, so you can open and close the locker as many times as needed until you press the “お帰りボタン(return button).”

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There is. However, depending on the number of guests, the space may be completely occupied.

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We are very sorry, but admission while wearing shoes is prohibited. We ask that you enter while wearing flip-flops (without a heel).

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We are very sorry, but flip-flops with a heel are prohibited for the safety of our barefoot guests.

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You are free to bring your infant into the pool. However, in accordance with the health department, children cannot wear just a diaper into the pool. Be sure that your child is wearing a swimming diaper with a bathing suit over the top when entering the pool.
Diapers are available for purchase from all goods shops in the pool area.

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Yes, you can. There is limited shade, so guests are welcome to use stroller for their children. However, please be sure to disinfect the wheels are the foot-washing station.

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In order to prevent the spread of coronavirus infections, we are not renting life buoys. We are lending strollers at the entrance to the amusement park.

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There are. Children’s toilets are installed in all of the women’s restrooms throughout the pool area. They are also available in the “amusement park passageway side” and “aqua seat side” men’s restrooms.

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There is a nursing room in the information center.

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Whether they will be getting into the pool or not, guests must pay the admission fee to enter the pool area.

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Yes, you can. There is a passageway connecting the pool area and amusement park, so please use it when moving between the areas.

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Please contact us at info-land@yomiuriland.co.jp. (Available languages: Japanese, English)